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AMIS Analog Networking
585-300-512 Issue 7
May 1999
Overview
1-9Message Delivery
1
Message Delivery
Message Delivery is an optional feature that permits subscribers to send
recorded messages to any touch-tone telephone, anywhere in the world
(including someone’s home), as long as that telephone number is in the range of
allowable numbers defined by the system administrator. This feature is an
extension of the AMIS Analog Networking feature and is automatically available
when the AMIS feature is activated.
After a subscriber addresses a Message Delivery message, the local system
places the message in the outcalling queue for delivery during the interval(s)
defined by the system administrator. The system makes a total of six attempts to
deliver the message. If the recipient doesn’t answer by the sixth attempt, the
system sends the sender a new voice mail message informing him or her that the
message was undeliverable. The message is saved in the subscriber’s outgoing
mailbox so it may be redelivered.
When the system makes a Message Delivery call to the designated number and
the phone is answered, a recording states that a message is waiting and that the
intended recipient should press to hear it. When the listener presses , the
local system plays the message. Recipients may alternatively press to
delete the message instead of listening to it (for example, if they already know
what the message is about and do not wish to hear it). They may also press
to delete the message after listening to it, although the system automatically
deletes an accessed message after the listener hangs up.
The system administrator can individually administer any telephone numbers to
which Message Delivery traffic is heavy. This allows subscribers to use name
addressing and hear name voiceback (if the system administrator records a
name for this recipient).
The system administrator can also administer a
range
of Message Delivery
telephone numbers (for example, all local phone numbers or an entire area
code). In this case, individual recipients’ numbers do not need to be
administered on the local voice mail system. However, system administrators
should take precautions when administering a range of numbers to prevent
unauthorized long-distance calls and to minimize excessive port use (see the
"Security" section in Chapter 2, "Planning and Design").
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- AMIS Analog Networking 1
- Contents 3
- 3 AUDIX Administration 3-1 4
- 585-300-512 5
- About This Document 9
- 585-300-512 Issue 7 10
- May 1999 10
- Conventions Used 11
- Related Resources 12
- Trademarks and Service Marks 12
- Document 13
- Overview 15
- 1-3AMIS Analog Networking 17
- Subscriber Features 18
- One-Step Addressing Features 18
- Two-Step Addressing Summary 19
- Types of Users 20
- Feature Operation 21
- 1-8AMIS Analog Networking 22
- 1-13Message Delivery 27
- AUDIX System Enhancements 28
- Intuity System Enhancements 29
- Planning and Design 31
- Hardware Requirements 32
- Voice Port Needs 32
- Monitor Voice Port Use 33
- Security 34
- Network Design 35
- 2-6Network Design 36
- 2-7Network Design 37
- 2-8Network Design 38
- Connections 39
- Defining Address Ranges 40
- AMIS Prefix 40
- Address Prefixes 40
- 2-11Network Design 41
- Extension Ranges and Length 42
- Dial String Interaction 43
- Sample Network Design 44
- Delivery Network 45
- Network Planning 46
- 2-17Network Planning 47
- Worksheet A: Local Machine 48
- Information 48
- 2-19Network Planning 49
- Worksheet B: Remote Machine 50
- 2-21Network Planning 51
- AUDIX Administration 53
- Implementation 54
- 3-4Implementation 56
- 3-5Implementation 57
- Mailbox (Optional) 58
- 3-8Implementation 60
- 3-9Implementation 61
- 3-10Implementation 62
- 3-11Implementation 63
- 3-12Implementation 64
- 3-13Implementation 65
- Task 5: Adjust System Limits 66
- 3-15Implementation 67
- 3-16Implementation 68
- 3-17Implementation 69
- 3-18Implementation 70
- 3-19Implementation 71
- 3-20Implementation 72
- 3-21Implementation 73
- 3-22Implementation 74
- 3-23Implementation 75
- 3-24Implementation 76
- 3-25Implementation 77
- 3-26Implementation 78
- 3-27Implementation 79
- 3-28Implementation 80
- 3-29Implementation 81
- 3-30Implementation 82
- 3-31Implementation 83
- 3-34Implementation 86
- Task 12: Test the Connection 88
- Connection 89
- DEFINITY AUDIX Administration 91
- Task 1: Verify AMIS Service 93
- 4-4Implementation 94
- 4-6Implementation 96
- 4-7Implementation 97
- 4-8Implementation 98
- 4-9Implementation 99
- 4-10Implementation 100
- 4-11Implementation 101
- Task 6: Adjust System Limits 102
- 4-13Implementation 103
- 4-14Implementation 104
- Task 8: Activate the Changes 105
- 4-16Implementation 106
- CAUTION: 107
- 4-18Implementation 108
- 4-19Implementation 109
- 4-20Implementation 110
- 4-21Implementation 111
- <machine-name> 112
- 4-23Implementation 113
- 4-24Implementation 114
- 4-25Implementation 115
- On R3.0 and later systems 116
- 4-27Implementation 117
- (Optional) 118
- Task 13: Test the Connection 121
- 4-32Implementation 122
- Ongoing Administration 123
- Maintain the Network 124
- WARNING: 126
- Analog Networking Feature 127
- Local Machine Administration 129
- Delivery Parameters 135
- Adjust the System Limits 141
- 5-18Adjust the System Limits 142
- Activate the Changes 145
- Messaging 146
- AMIS Remote Machine 147
- Administration 147
- Intuity Platform 148
- <remote machine name> 153
- For AMIS two-step systems 158
- Record Remote Machine Names 160
- Test the Connection 166
- 5-43Test the Connection 167
- 5-45Ongoing Administration 169
- Deleting Remote Machines 171
- 5-48Ongoing Administration 172
- 5-49Ongoing Administration 173
- Administration Examples 174
- Local Numbers 175
- Machines Example 176
- 5-53Administration Examples 177
- Number Example 178
- Addressing to Local Numbers 179
- 5-56Administration Examples 180
- Administration Log Entries 181
- Administration Forms Summary 187
- Subscriber Operation 193
- Optional: 194
- Message Delivery Example 198
- C-7Message Delivery Example 199
- C-8Message Delivery Example 200
- Analog Networking and Message 201
- Delivery Features 201
- Message Delivery 203
- Individual Recipients 204
- Abbreviations 207
- Glossary 215
- Intuity Message Manager 225
- 585-300-512 Issue 7 231
- 585-300-512 Issue 7 232
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